Shipping Policy

Dreamscapes by Leslie, LLC currently ships to addresses within the United States.

​

Processing Times

​

In-stock products are generally prepared for shipment within 1–2 business days. Custom, personalized, or made-to-order products generally require 7–10 business days to prepare. Processing times do not include weekends, holidays, or the carrier’s delivery time.

If an order includes both in-stock and custom products, the entire order may be shipped together when all items are ready.

​

Shipping Charges

​

Shipping charges are displayed during checkout and may vary based on the size and weight of the order and its destination. Customers can review the shipping charge before completing their purchase.

​

Delivery and Tracking

​

Estimated delivery times begin after an order has been processed and given to the shipping carrier. Tracking information will be provided when available. Carrier delivery dates are estimates and may be affected by weather, holidays, service interruptions, or other circumstances outside our control.

​

Shipping Delays

​

If Dreamscapes by Leslie, LLC is unable to ship an order within the stated processing time, the customer will be contacted and given the option to accept the revised shipping date or cancel the affected order for a refund.

​

Shipping Addresses

​

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected. Once an order has shipped, we may be unable to change its destination.

​

Damaged or Missing Orders

​

If an order arrives damaged, please contact us promptly and include photographs of the item and its packaging so we can help resolve the issue. If tracking shows a delivery problem or an order appears to be missing, please contact us so we can review the shipment with the carrier.

​

Questions

​

For shipping questions, contact:

Dreamscapes by Leslie, LLC
leslie@dreamscapesbyleslie.com